ACR PRIVACY AND SECURITY POLICY
ACR Accounting & Consulting Resources offers a wide range of tax and financial services, including tax preparation, tax planning, and business services through various affiliates and franchisees. Because we offer a variety of services both online (via the Internet) and throughout ACR Accounting & Consulting Resources’ network of offices, ACR Accounting & Consulting Resources’ privacy practices will vary depending on how you interact with ACR Accounting & Consulting Resources.
The following guidelines set forth general privacy principles that apply to information collected on the www.acronline.com web site, independent of any particular business relationship you enter into with ACR Accounting & Consulting Resources. If you enter into a business relationship with ACR Accounting & Consulting Resources as our customer (such as when you are utilizing our tax preparation or other software or online tax preparation tools), we will make you aware of the privacy practices that apply to that particular business or relationship.
These practices do not apply to our physical offices you may visit for services, and these practices do not apply to specific website based relationships you may have with ACR Accounting & Consulting Resources (provider of software and online tax preparation tools), or other affiliates of ACR Accounting & Consulting Resources. Those ACR Accounting & Consulting Resources affiliates will provide you with their privacy notices when you enter into a business relationship with them.
INFORMATION WE COLLECT
When you visit www.acronline.com, we may collect information about you from the following categories and sources:
Information we receive when you request services or information from us or companies with whom we have business relationships, enter contests or sweepstakes, or complete surveys or polls, such as your name, address, e-mail address and payment or billing information.
Information you provide when you apply for employment with ACR Accounting & Consulting Resources or any of its affiliates.
We may collect information through the following Web technologies:
We also employ a software technology called clear gifs (also known as web beacons), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Clear gifs and cookies are not tied to user’s personally identifiable information.
Like most standard Web site servers, ACR Accounting & Consulting Resources uses log files. Information collected in log files may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. This information is not personally identifiable. When you use certain online tax services, IP addresses are tied to personally identifiable information to enable users to file or transmit tax returns to the Internal Revenue Service. For more information on these technologies – specific to your use of this web.
When you use calculators and other tools on our Web sites that do not require registration, ACR Accounting & Consulting Resources may collect non-identifiable data from such tools, such as the number of people that use a certain tool. ACR Accounting & Consulting Resources may also set cookies or clear gifs based upon your use of tools and calculators to help us customize offers and tools to your particular interests. ACR Accounting & Consulting Resources will not record or track any data you enter into standalone tools and calculators in any way that identifies you personally, unless we specifically inform you that we are doing so at the time you provide such data.
When you use our office locator service, we may collect data such as address or zip code information you provide so that we can better assess the level of interest in our services in a particular area, and the effectiveness of the locator tool at helping clients actually use our services.
HOW WE MAY DISCLOSE YOUR INFORMATION
Tax return information that ACR Accounting & Consulting Resources collects from you is controlled by Section 7216 of the Internal Revenue Code, the Gramm Leach Bliley Act of 1999, certain other laws, and ACR Accounting & Consulting Resources policies. Any information that is collected from you as part of your customer relationship(s) with ACR Accounting & Consulting Resources, either online or through a retail office will be governed by the privacy notice that will be provided to you when you become a customer of the specific ACR Accounting & Consulting Resources business. For example, ACR Accounting & Consulting Resources’ use and disclosure of tax return information we collect when you use our online and software tax preparation tools is addressed in this “Privacy Notice”.
For information collected on www.acronline.com (as described above), ACR Accounting & Consulting Resources may use and disclose such information to the following categories of persons:
Uses and Disclosures by ACR Accounting & Consulting Resources. Where permitted by law, ACR Accounting & Consulting Resources may use the information collected on this website to make you aware of products and services offered by ACR Accounting & Consulting Resources and its affiliated companies.
Third Parties. We do not share your personal information with non-affiliated third parties for marketing purposes except as permitted by applicable law or with your consent. We do not sell or rent your personal information to third party direct marketers.
Affiliates. ACR Accounting & Consulting Resources may provide information it collects to its affiliates as permitted by law. For example, we disclose information to our affiliates in order to respond to your requests for information or services, or to help limit your receipt of marketing materials you have requested not to receive.
Service Providers. Where permitted by applicable law, we may disclose your personal information to service providers who perform business functions on our behalf. We require ACR Accounting & Consulting Resources service providers to have written contracts that specify appropriate use of your personal information, require them to safeguard your personal information, and prohibit them from making unauthorized or unlawful use of your personal information.
Joint Marketing Arrangements. Where permitted by law, ACR Accounting & Consulting Resources may provide information it collects to joint marketers with whom ACR Accounting & Consulting Resources has a marketing arrangement. For example, ACR Accounting & Consulting Resources may enter into agreements with airlines or credit card companies to provide you with “miles” or “points” for visiting the ACR Accounting & Consulting Resources Web site or purchasing certain products or services from ACR Accounting & Consulting Resources. In such case, ACR Accounting & Consulting Resources would provide identifying information about you to the company in order to credit your account with such “miles” or “points”. We require all joint marketers to have written contracts with us that specify appropriate use of your personal information, require them to safeguard your personal information, and prohibit them from making unauthorized or unlawful use of your personal information. If a state law (or other law) requires us to give you the right to opt-out prior to any disclosure of your personal information for joint marketing, we will not disclose your personal information for such purposes without providing such opt-out or obtaining your consent to such disclosure.
Franchisees. If ACR Accounting & Consulting Resources sells or transfers any of its business or assets, certain information about our clients may be a part of that sale or transfer. In the event of such a sale or transfer, ACR Accounting & Consulting Resources will notify you. The notification procedure will be the same as the procedure we use to notify you of a change in our privacy statement as described below.
Persons Who Acquire Our Assets or Business. If ACR Accounting & Consulting Resources sells or transfers any of its business or assets, certain information about our clients may be a part of that sale or transfer. In the event of such a sale or transfer, ACR Accounting & Consulting Resources will notify you. The notification procedure will be the same as the procedure we use to notify you of a change in our privacy statement as described below.
Persons Who Request Information for Legal Purposes. We may disclose your information to affiliates or non-affiliated third parties when we have a good faith belief that such disclosure is required by law. This may occur in connection with a court order, legal process, or other judicial, administrative or investigative proceeding that produces a request for information from ACR Accounting & Consulting Resources.
We may disclose aggregate information compiled using your personal information that does not identify you individually or personally. This may include, for example, the total number of visitors to our Web site from a particular state, or the average age of a user of our Web sites.
LINKS TO OTHER SITES AND OFFERS FROM THIRD PARTY PRODUCTS
ACR Accounting & Consulting Resources’ Web site may contain links to third party Web sites or offers for services from third parties. For any such third party products or services, you should carefully read the privacy policies of the third parties providing such products or services and any terms and conditions applicable to such products or services.
As an example, we may have special offers for dial-up or broadband internet service on our Web site through a third party provider. If you click on a link promoting such services you may be linked directly to the third party site or ACR Accounting & Consulting Resources may collect and provide information about you to such third party to fulfill your request for such internet services.
CHILDREN UNDER THE AGE OF 13
Because of the financial nature of the services we provide, we do not market our Web site to children under the age of 13, nor do we knowingly collect information from children under the age of 13.
CHANGES TO OUR PRIVACY STATEMENT
If we make a material change to the “ACR Accounting & Consulting Resources Online Privacy Practices and Principles”, including a material change in the way we use any personal information collected on www.acronlinec.com, we will notify you by using one of the following methods at least thirty (30) days prior to the effective date of such change: (1) we will post a notice on our Web site describing the change; or (2) we will send you electronic mail notifying you of the change.
UPDATING YOUR INFORMATION
Much of the information we collect as described in this privacy notice either does not identify you personally or is not stored in an online accessible format. If you use our tax preparation software or obtain online tax preparation services from ACR Accounting & Consulting Resources and wish to update your information or limit your receipt of promotional materials from ACR Accounting & Consulting Resources, please see the “How You May Opt-Out of Information Sharing or Otherwise Control Use of Your Information” section of our “Privacy Notice for ACR Accounting & Consulting Resources Web-based Tax Services and Software”. Other affiliates of ACR Accounting & Consulting Resources may also have their own procedures for limiting communications from them. You will need to directly contact the affiliate that they are working with in order to update their information or modify their communication preferences.
CONTACTING US WITH QUESTIONS
Last updated: 09/30/2018
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